GO NZ: Meet the concierges of Auckland’s luxury hotels

They are the people who can answer almost any question hotel guests might have. And these Auckland concierges have seen – and heard – it all, from organising a wedding in less than a day to helping some very lost, confused tourists.

Gustavo Concha from Hilton Auckland

How long have you worked at Hilton Auckland?

19 years, 5 months.

What are some of the best anecdotes from the guests you’ve met over the years?

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